FAQs & troubleshooting

A regularly updated list of the most commonly asked questions by Swivle users

16 articles in this collection
Written by Martijn de Jongh and Jouke Jongsma

Compatibility Matrix

This article describes the compatibility of different components of Swivle with other systems.

Written by Jouke Jongsma
Updated over a week ago

Changing the language

This article describes how to change the language of Swivle

Written by Jouke Jongsma
Updated over a week ago

Swivle and GDPR compliance

This article describes how Swivle handles GDPR and privacy

Written by Jouke Jongsma
Updated over a week ago

Supported file types

This article describes the file types that are supported in Swivle

Written by Jouke Jongsma
Updated over a week ago

General

Changing your user name, password, or e-mail address

Learn more about changing your user name, password, or e-mail address in Swivle.

Written by Martijn de Jongh
Updated over a week ago

Storage and file limitations in Swivle

Information about the storage limitations of Swivle

Written by Martijn de Jongh
Updated over a week ago

Checking the current status of Swivle

This article explains where to find information about the status, maintenance, and downtime of Swivle.

Written by Martijn de Jongh
Updated over a week ago

The Swivle Terms of Use

This article explains where to find the Terms of use, Privacy Policy, Acceptable Use Policy and Service Level Agreement for Swivle

Written by Martijn de Jongh
Updated over a week ago

Swivle security

Read more about how we take care of security at Swivle

Written by Martijn de Jongh
Updated over a week ago

Data backups in Swivle

Read more about how we backup your data.

Written by Martijn de Jongh
Updated over a week ago

Working with files

Using keyboard shortcuts in Swivle

Become a real power user and learn all the shortcuts. Check out these hot keys.

Written by Martijn de Jongh
Updated over a week ago

Using Collections

Learn what Collections are and how to use them in Swivle

Written by Martijn de Jongh
Updated over a week ago

Selecting files

This article explains how to easily select one or multiple files in Swivle

Written by Martijn de Jongh
Updated over a week ago

Troubleshooting Swivle for InDesign

This article describes how to enable logging for Swivle for InDesign.

Written by Martijn de Jongh
Updated over a week ago

Users & licenses

Swivle licenses

This article describes the various licenses that are available for Swivle

Written by Martijn de Jongh
Updated over a week ago

End of trial

What happens when my trial ends?

Written by Martijn de Jongh
Updated over a week ago